Ahmedabad
Job Title: Client Success Manager
Company Name: Alliance Recruitment Agency
Job Location: Ahmedabad
Experience: 4 - 5 years
About the Role:
We are looking for a strategic, high-energy Customer Success Manager (CSM) with a proven track record in B2B relationship management. You will be the primary advocate for our clients, ensuring they derive maximum value from our solutions while driving long-term retention and revenue growth.
The ideal candidate bridges the gap between relationship building and commercial strategy, possessing a consultative mind-set to identify upsell and cross-sell opportunities that align with our clients' evolving business goals.
| Experience | 4 - 10 Years |
| Salary | 3 Lac To 22 Lac 50 Thousand P.A. |
| Industry | Marketing / Advertising / PR / Media Planning |
| Qualification | 10th Pass |
| Key Skills | Churn Prevention Client Advocacy CRM Software Cross-Selling Customer Feedback Customer Onboarding Product Knowledge Project Management Renewal Management Technical Aptitude Upselling Techniques Customer Relationship Data Analysis Retention Strategies Problem Solving Training Delivery Negotiation Skills Customer Satisfaction Communication Skills Account Management |
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